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CRM Migration Readiness Check

Check whether your data, processes, people and plan are ready before you switch CRM, and get a list of what to fix before cutover.

  • Free
  • No sign-up to try
  • Works as you type

Answer for the switch you're planning: your data, your processes, your people and the plan itself.

  1. 1. How clean is the customer data in your current system?
  2. 2. Have you decided what data to move and what to leave behind?
  3. 3. Have you mapped fields from the old system to the new one?
  4. 4. Can you export everything you need from the current system?
  5. 5. Are your sales and service processes written down?
  6. 6. Have you agreed what the new CRM must do on day one?
  7. 7. Do you know which other tools connect to your CRM today?
  8. 8. Who owns the migration?
  9. 9. How involved are the people who will use the new CRM?
  10. 10. Is training planned?
  11. 11. Is there a timeline for the switch?
  12. 12. How will you test before switching?
  13. 13. What happens if the switch goes wrong?

0 of 13 answered

Answer the questions to see your score by area as you go.

Answer at least 11 of 13 questions to save your results as a Room.

See a worked example

How it works

How the CRM Migration Readiness Check works

  1. 1

    Answer the questions

    Pick the answer closest to where you are today. It takes a few minutes.

  2. 2

    See your score

    Your score by area appears as you answer, with the weakest areas first.

  3. 3

    Save your results

    Create a Room with your scores, next steps and an adviser to talk them through.

Worked example

What it makes

13 questions across 4 areas. Each answer scores 0 to 3; an area's score is its points as a share of the most it could get.

Data

  • How clean is the customer data in your current system?
  • Have you decided what data to move and what to leave behind?
  • Have you mapped fields from the old system to the new one?

Process and requirements

  • Are your sales and service processes written down?
  • Have you agreed what the new CRM must do on day one?
  • Do you know which other tools connect to your CRM today?

People

  • Who owns the migration?
  • How involved are the people who will use the new CRM?
  • Is training planned?

Plan and cutover

  • Is there a timeline for the switch?
  • How will you test before switching?
  • What happens if the switch goes wrong?

Results bands: Not ready (0+), Getting there (40+), Mostly ready (70+), Ready (90+). A self-assessment from your own answers: a starting point for a conversation, not an audit, certification or professional advice.

Who it's for

Who uses it

  • Sales and revenue ops

    Spot data and integration gaps before setting a go-live date.

  • Project owners

    Turn the weakest areas into the first tasks of the migration plan.

  • Consultants

    Check a client's readiness before quoting for the migration.

Good to know

What to consider

  • It works for any CRM; it doesn't compare products or cover a specific vendor's import tools.
  • Run it again a few weeks before cutover to check the gaps have closed.

Questions

About the CRM Migration Readiness Check

Is this a migration checklist?

It's a scored readiness check: it shows which areas are ready and gives next steps for the rest. Use the next steps as the start of your migration task list.

Is this an audit or a certification?

No. It scores your own answers against a written rubric to show where you stand and what to do next. Use it to start a conversation, not as an audit, certification or professional advice.

Make your results now

Free, no sign-up to try. It becomes a Room you can edit, publish and share.

Create my results

Related

Related tools

  • CRM Comparison ToolCompare CRMs on the criteria your team cares about: weight what matters, score each option, and get a ranked comparison your team can review and vote on.
  • Sales Process ScorecardScore your sales process on pipeline stages, qualification, forecasting and deal management, and get next steps for the weakest part.
  • Project Risk AssessmentScore a project's schedule, scope, people and dependency risks as they stand today, and get the actions that would lower the biggest ones.
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