Northfield Public Works RFP
Executive summary
The City seeks a mobile-friendly way for residents to report street, sidewalk, drainage, and streetlight issues, with address-based location capture, photo uploads, case routing, and status notifications. Staff needs include assignment and reporting tools, migration, accessibility, Microsoft 365 integration, hosting, training, and support. Cedarline’s response proposes a configurable portal and staff dashboard. Reviewers should assess the proposed fit alongside the evidence and the items still to be documented or confirmed.
- Proposed fixed implementation price: $84,000, including the stated scope and migration of up to 2,500 records.
- Hosting, monitoring, and maintenance: $1,450 per month.
- Cedarline can begin discovery January 12, 2027; the stated delivery duration is 14 weeks.
- Proposal materials will document security controls and accessibility test results. Those details are not included in the supplied material here.
Where we meet your priorities
Resident issue reporting
Proposed configurable portal for street, sidewalk, drainage, and streetlight requests, with mobile-friendly access, address-based location capture, and photo uploads. Detailed feature evidence should be reviewed in the response materials.
Case handling for staff
Proposed staff dashboard covering case routing, status notifications, assignment, and reporting tools. Specific workflows and capabilities need confirmation in the detailed response.
Migration and Microsoft 365
The $84,000 fixed implementation price includes migration of up to 2,500 records and Microsoft 365 integration. Integration scope and migration approach should be verified during review.
Accessibility and security review
Accessibility testing is included, and Cedarline targets WCAG 2.2 AA. The proposal will document accessibility test results and security controls; those materials are not provided in the supplied excerpts.