Juniper & Thread Candidate Room
What you would do
The Customer Experience Coordinator manages customer email, helps customers with measurements and order questions, and coordinates with the workshop when an order needs attention. The role is full-time and based in the Portland studio.
- Starting salary: $54,000 per year.
- Health coverage after 60 days.
- Reporting line: not provided.
- Other expected outcomes or responsibilities: not provided.
What matters for this role
Clear customer communication
Candidates should bring examples of clear, thoughtful customer communication.
Prioritizing requests
Be ready to discuss how you prioritize several open requests.
Customer care and coordination
The work includes email, measurement and order questions, and coordinating with the workshop when orders need attention.
Role questions
Details confirmed in the role information.
Where is the role based?
The role is full-time and based in the Portland studio at 1842 SE Division Street, Portland, Oregon.
What is the starting salary?
The starting salary is $54,000 per year.
What benefits are specified?
Health coverage is provided after 60 days. Other benefits were not provided.
What are the work arrangements?
The role is full-time and based in the Portland studio. Other work-arrangement details were not provided.
What qualifications are required?
The supplied role information asks candidates to bring examples of clear, thoughtful customer communication and be ready to discuss how they prioritize several open requests. Other qualifications were not provided.